The Fine Print For Your Class!

This class is offered by Buffalo Improv House LLC.

Conduct Policy: Everyone taking one of our classes must agree to our Extremely Reasonable Conduct Policy.

Class Size Requirement: This class requires a certain number of registrants in order to run. Buffalo Improv House reserves the right to cancel and refund this class if that number is not met. We will be in touch with you if it looks like this will happen.

COVID Policy: We follow local, state, and federal guidance and requirements in regards to COVID safety policies. In addition, this class takes place at a building that may choose to enact its own COVID safety policies, and we are in frequent communication with other performing arts organizations regarding their COVID policies. Our classes are currently mask-optional, with proof of vaccination not required. However, this may change as CDC, State and local regulations and guidance changes, or as new best practices develop in our industry. We take COVID seriously and ask that you do not take our classes if you are unwilling to follow COVID safety measures if the COVID situation returns us to a place where face coverings or proof of vaccination become required or recommended again.

Lateness and Attendance Policy: Please be on time for our class, and please prioritize this class. Our classes are designed in a way where it is most beneficial if everyone is there, on time, ready to work. We ask that students be punctual, and that students try to miss no more than two individual classes per eight-week course. If you need to miss three or more class sessions, we will likely ask that you re-register for another session of the same eight-week course, especially if your third or later absence is a consecutive one.

To be clear: It’s understandable to occasionally be running late because work ran late, or to need to miss a class because of a long-planned vacation, a medical situation, a gig, or something like that, and we are very understanding and flexible. But our classes are structured in a specific way and it is not good for anyone if a person is late each week, or if they miss more than a couple classes, especially in a row.

Cancellation / Makeup Policy For a Multi-Week Class: This is a multi-week class. If an individual session needs to be canceled due to weather, instructor unavailability, or for COVID reasons, a session will be added on the Saturday following the final scheduled class session. If another make-up day makes more sense, the instructor and students can decide on an alternate make-up day. If the Buffalo Improv House team determine that the class can no longer run due to COVID reasons or other reasons that would disrupt in-person instruction, the class will either move online, will be put on hold, will be moved to a new location, or will be canceled, depending on various factors including student feedback.

Cancellation / Makeup Policy For a One-Day Workshop: If a one-day workshop needs to be canceled, your money will be refunded and you will be directed towards our next similar one-day workshop.

Cancellation / Makeup Policy For a weeklong class: If a session of a week-long class needs to be canceled for a weather-related or other emergency, an additional hour will be added to the following days, if possible, to make up for the time. If this is not possible, a prorated refund may be provided on a case-by-case basis.

Refund Policy For a Multi-Week Class: We follow the same strict no refund policy of most Improv Comedy schools and theaters, except in the case where our class is unable to run as advertised. If this class cannot run as advertised and must be canceled before its start date, we will provide full refunds. If this class must be canceled or if significant changes must be made to the schedule after the class begins (beyond the use of our reserved make-up day) we will provide prorated refunds based on the number of remaining classes. We try to be as understanding as possible, and if a student needs to withdraw we usually are able work with them to put their tuition towards another eight-week class.

Refund Policy For a One-Day Workshop: We follow the same strict no refund policy of most Improv Comedy schools and theaters, except in the case where our class is unable to run as advertised. Although we try to be understanding, we make decisions about whether to run classes -- and where to run our classes -- based on the number of registrants, and we have a limited number of seats available for each class and our classes often sell out.

Refund Policy For Kids and Teen Classes: Full refunds will be provided up to a week before a Kids or Teen class is scheduled to begin. Refunds beyond that are only provided at our discretion. No refunds will be provided beyond 24 hours before a class is scheduled to begin, as we reserve a limited number of spaces in our kids and teen classes.

Seeing Improv Shows: Beginning in 2024, students in our multi-week classes will be required to see at least two improv shows in order to go onto the next level. This ensures that our students know what they are studying to perform! We offer students free admission to at least two shows/events per eight-week class to make this easy, and there are other improv comedy shows and companies around town. Your instructor will let you know which shows are running each week.